FAQ's

TABLE OF CONTENTS

  • What is a FULL LACE Wig?
  • What are the different TYPES OF LACE?
  • Which is better, FRENCH or SWISS lace wigs?
  • What are HAIR KNOTS (Single, Double & Bleached Knots)?
  • What is REMY HAIR (Cuticle Hair)? 
  • What does DENSITY mean? 
  • What is the difference between a LACE CLOSURE or LACE FRONTAL?   
  • How much LACE SHOULD I CUT off the lace wig?
  • How to Attach a Full Lace Wig with Glue
  • How to Remove the Full Lace Wig (If you used the glue method)
  • How do I care for my lace wig? 
  • How do I maintain my lace wig so that I can minimise shedding and tangling?
  • Do I have to wear makeup to hide the lace?
  • Can I style this lace wig?
  • Can the lace wig be parted anywhere?
  • Can I wear the hair in high ponytails, up dos and braids?
  • Can you dye the hair?
  • Can the Wavy and Curly lace wigs be Flat Ironed or Hot Curled?
  • How long does it take for the lace wig to ship or be made?
  • How do you accept payment?
  • I have a head full of hair - Can I still Wear this wig?
  • How long will my lace wig last?
  • How to measure your head for a wig?

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What is a FULL LACE Wig?

A full lace wig is capable of being parted anywhere on the scalp. They are particularly appropriate for all hairstyles including wearing the hair back because they create the appearance of a completely natural hairline.  

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What are the different TYPES OF LACE?

The various types of cap bases for lace wigs include - French Lace wigs, Swiss Lace wigs, French Lace wigs+ Ear to Ear Stretch. French Lace is a strong material used at the front edge of a lace wig in combination with bleached knots to give an extremely undetectable look. The knots are not hidden by lace, but using lighter knots creates the illusion of growing hair. French lace is less fragile than Swiss lace and with care your lace wig could last a long time. Swiss Lace wigs are more fragile than French lace wigs but strong enough if handled carefully. It is the most undetectable lace wig but also very delicate. Swiss lace wigs need to be handled with care and is not recommended for first time users to lace front wigs. French Lace wigs + Ear To Ear Stretch is a French lace wig with an elastic material constructed within the lace wigs for maximum durability and elasticity. This will allow a client to pull back the lace wig in a high ponytail while offering an adjustable "perfect" fit. 

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Which is better, FRENCH or SWISS lace wigs?

It really is a matter of preference. Swiss lace wigs are finer, and more fragile, than French lace wigs, and blends better with the skin for a less visible appearance. French lace wigs are slightly thicker, stretchable and very durable. We generally recommend that first time buyers go with French lace wigs if you can because they are inexperienced at lace wig application and removal and are more likely to damage a lace wig cap made of Swiss lace. With experience applying and removing lace wigs, you may feel more comfortable with Swiss lace wigs. Both lace wigs can be tinted different shades of brown to blend with a variety of complexions. 

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What are HAIR KNOTS (Single, Double & Bleached Knots)?

There are four kinds of knots used on our hair lace wigs including Single Knots, Double Knots and Bleached Knots. Single Knots are considered the best method of knotting producing a tiny knot for each individual hand-tied hair. Two or three individual hairs can be single knotted to the lace wig at one time speeding up the process. It's hard to detect, but easy to shed. Double Knots literally involve knotting lace wig hair twice to produce a double knot which provides a stronger, more robust knot. The resultant knots are however slightly more visible under close inspection. It's easy to detect, but not easy to shed. Bleached Knots is just meant to make the lace wig knots less detectable. They won't be clear or totally invisible. The bleached hair will help to hide the lace wig knots and is a method of making the hair appear as if it is growing from the scalp. It gives a realistic view effect if the original hair colour is black.

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What is REMY HAIR (Cuticle Hair)? 

Remy Hair is truly superior human hair collected directly from a single donor. Sewn in the same direction hair naturally grows. This is hair in its virgin condition It has an extraordinary silky and soft quality since it has never been exposed to harsh chemical treatments. This Remy hair is specially processed to ensure all the cuticle layers are facing in the same direction from root to end, and therefore does not tangle. This ensures the hair behaves exactly like your own hair, blending in superbly and looking perfectly natural. The cuticle layer of the hair remains intact and protects the hair from harsh environmental conditions, which keeps the hair shiny and resilient to damage. The result is a superior hair lace wig that colours beautifully- it has the highlights and natural shading just like your own hair. Remy hair is soft to touch and retains its vitality and elasticity, so the hair will never matt and always looks healthy and full of lustre.

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What does DENSITY mean? 

Hair density is simply how many hairs are added to your lace wig hair system base. In earlier years, high density was necessary because the base materials were usually made of thicker materials and would be easily exposed if hair density were low. More recently, with the advance of thinner base materials such as lace and thin skin, low density tends to look more natural especially with the see through look along the hairlines. You can chose different lace wig hair density in different areas of the lace wig base. We generally recommend light density at the lace wig hairline and crown gradually increasing to medium density then medium density throughout the lace wig (blended well). Most of our lace wigs are made with Medium Density (130%). The lace wigs can also be made with high density. There are six kinds of hair density below: Light Lace Wigs(100%) Light to Medium lace wigs (130%) Medium to Heavy Lace Wigs (150%) High Thick Lace Wigs(180%).

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What is the difference between a LACE CLOSURE or LACE FRONTAL?   

A lace closure is 4, 5, 6, or 7 inches of a lace that covers the centerpiece of your hairline. Whereas, a lace frontal covers your entire hairline from ear-to-ear.  

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How much LACE SHOULD I CUT off the lace wig?

Cut all the excess lace in a zig zag shape as close to the hairline as possible leaving little or no lace visible to the eye.  

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How to Attach a Full Lace Wig with Glue

  1. Prep your hair, by creating a flat surface for the lace wig to sit on. You can braid your hair down, or apply a lace wig liner.
  2. Fit the lace wig on your head, and evaluate how and where you would like the hairline. The goal is to find where the hairline will look most natural.
  3. Gradually start trimming the excess lace, the goal here is to create your hairline, only cut small amounts off at a time.
  4. After you have created your hairline, apply adhesive to the hairline, so it can stay on your head.
  5. The finished hairline should look totally natural, as if the hair were actually growing from your head. 
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How to Remove the Full Lace Wig (If you used the glue method)

  1. Put all hair up into a ponytail, so you wont get adhesive on the hair.
  2. Apply the lace wig adhesive remover to the adhesive around perimeter of hairline.
  3. Gradually remove the lace wig, be care not to pull at the lace wig, Remove slowly.
  4. After you have removed the lace wig, there may be some residue left on the lace wig unit, you should shampoo the lace wig unit, and with a towel, delicately scrub the residue away.
  5. You should let the lace wig unit dry naturally or you can style the lace wig unit, how you would normally style your natural hair.
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How do I care for my lace wig? 

When not in use, always store your lace wig on a mannequin or lace wig stand to maintain its shape. Frequency of cleaning will depend on your environment, lifestyle and amount of perspiration. We recommend cleaning the unit no more than once a month. To clean and condition your lace wig, please view our webpage on caring for your wig.

Grooming and Maintenance 
Grooming is best carried out using  a wide tooth comb. These styling tools are gentle on the hair causing less pressure on the lace wig hair knots, reducing shedding. When encountering tangling, detangle hair gently, avoiding abrasive brushing. Correct product usage will prolong the lace wigs life with colour protection products and regular deep conditioning essential. Most importantly, low chemical, colour protection shampoos should be used to keep colour leakage and dryness to a minimum. The detergent chemicals held by many shampoos will further damage hair that is already very porous. The application of a natural oil treatment is recommended with a suitable anti-oxidant and UV protector to protect the hair from long-term damage. This will help prevent dryness and maintain a healthy appearance.

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How do I maintain my lace wig so that I can minimise shedding and tangling?

Shedding is caused my excessive combing or brushing. To minimise the hair loss, use a knot sealer after every 1-2 shampoos. Also, follow our instructions on how to shampoo your lace wig for the best results. It is recommended for each lace wig wearer to have two lace wigs, in the event one lace wig needs to be repaired.

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Do I have to wear makeup to hide the lace?

No, the lace wig will be cut back to the hairline and it will be attached to your scalp so that it appears as if it is growing out of your scalp. You can put make up in the parting of your unit in order to pronounce the parting.  

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Can I style this lace wig?

YES, our units can be styled just like regular hair. You can dye it, straighten it, blow dry it, curl it, etc. It is 100% Virgin Human Hair and will style like your own natural hair does. 

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Can the lace wig be parted anywhere?

All of our full lace wig units are versatile meaning that you are able to wear the unit up in a ponytail or a bun. Our units are also freestyle ventilated, meaning that the unit can be combed in any direction. Our units may appear with a centre or side part when styled for photography but the part is not permanent.

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Can I wear the hair in high ponytails, up dos and braids?

Yes, the full lace wig cap allows you to wear those styles. See some our exclusive collection in the custom gallery. 

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Can you dye the hair?

Yes, the hair can be dyed with a cream-based dye and you want to make sure you do not get the dye on the lace.

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Can the Wavy and Curly lace wigs be Flat Ironed or Hot Curled?

If you order a lace wig and select Wavy or Curly texture - that is a processed texture that is put into the hair with a perm for the wave or curl. It should not be hot curled or flat ironed regularly as it may over process the hair since it has a permanent perm already put into the hair. The only lace wigs that can be hot curled or flat ironed are the Light Yaki or Yaki Straight hair texture, or any lace wig unit that states that it is naturally curly or wavy.

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How long does it take for the lace wig to ship or be made?

For custom orders - it takes 6 weeks to make.  For Stock Lace Wigs - orders take 1 - 3 business days to process.

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How do you accept payment?

We accept cash and all major debit and credit cards payments or call our Kensington Store and pay over the phone. 

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I have a head full of hair - Can I still wear this wig?

YES, all you have to do is braid your hair in small flat cornrows straight back or you can wrap your hair flat back. It's that simple.

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How long will my lace wig last?

Our units can last from six months to over a year depending on the upkeep and usage of the lace wig. 

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How to measure your head for a wig?

Before you begin measuring your head, make sure your hair is all pinned up and lying flat (with or without a wig cap). Your hair must be prepared the same way you would have it right before applying the wig. This will eliminate bulges that distort head contours. Use a tape measure to measure. Our lace wig size measurements are in inches. Ensure you do not stretch the measuring tape when measuring. Tip: When measuring, place your measuring tape outside of your natural hairline.

Most wig caps are adjustable. By adjusting the elastic straps, you can make the cap tighter or looser.  

But if you would like your wig to be made to fit your head, please follow the below instructions. To measure the circumference of your head for a wig, take the tape measure and place it at the middle of your forehead at the hairline. Then run the tape around the head, behind one ear,
around the nape of the neck, behind the other ear, then back to the front at the hairline. 

If your size falls between two cap sizes, going for the larger cap gives you more leeway to alter to a smaller size.

Here are the 3 main measurements to guarantee the right fit: 

Head Circumference: 
This measures the distance around your head. Starting at the center of the front hairline, place the tape flat against your head, going just above the ear towards the back of the head, keeping the tape at the nape of your neck and go around to the opposite side of your head, just above the opposite ear and returning to the center of the front hairline. This is the head circumference measurement. If you only decide to take one measurement, this is the one you need.

Front to Nape: 
This measures the length of your head from the front to the nape of your neck. To determine where the nape of your neck is, tilt your head back and look up. Where your neck bends and may even develop a skin fold, is where your nape is. You want the bottom of the wig to sit right above this area so that when you do tilt your head back that far, your wig will not shift on your head. This area is often right at the occipital bone, but be sure to take the measurement with your neck bent down so that you are looking at your shoes. Starting at the front hairline, measure directly across the middle top of your head to the area that you have determined is your nape.

Ear to Ear: 
Measure your head from the top of one ear, over the crown to the top of the other ear. Your wig should settle into your natural hairline. The back of the wig should come down to the natural hairline (nape) in the back. Our wigs have an adjustable strap, elastic band which allow you to adjust the circumference of your wig for the best and most comfortable fit.

Learn more about: Types of Medical Grade Wig Units 

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